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Never Split the Difference
Business & Money
What if the key to getting what you want isn’t compromise, but knowing how to handle difficult conversations? In *Never Split the Difference*, former FBI hostage negotiator Chris Voss shares the negotiation principles he developed through years of high-stakes encounters with criminals and international kidnappers. Using tactical empathy, active listening, calibrated questions, and persuasion, Voss shows how to build trust, uncover hidden information, manage conflict, and influence outcomes. Practical and engaging, the book applies these skills to everything from business deals and salaries to relationships, parenting, and everyday conversations.
